Share | internet phone service

Contact Information

Truckers Voice LLC

13619 Mukilteo Speedway
Bldg D5, Suite 515
Lynnwood, Washington
98087

Western Washington -
Phone: 425.622.7611

Eastern Washington -
Phone: 509.220.9223

Nationwide -
Toll-Free: 888.506.2770

Email: CEO@TruckersVoice.org

 

General Terms and Conditions

BWDS Responsibilities

  1. BWDS shall provide Client with a written estimate.
  2. In the event work performed will exceed the written estimate by 10% or more, BWDS will provide a reason for the additional costs and afford an opportunity for the Client to modify the terms or cancel the contract.
  3. BWDS shall inform Client of any 3rd party provided services.
  4. BWDS will take full responsibility for any Intellectual Property Rights (IPR) violations for BWDS-provided materials.
  5. BWDS will, upon request, assist Client in the transfer of their website from BWDS control in the event Client desires to engage other service-providers, thus severing the business relationship.
  6. Upon Cancellation of services, BWDS will provide a refund of unearned deposit funds in accordance with the Refund Policy.
  7. BWDS will inform Client of any Deliverables necessary to accomplish the desired website work.

Client Responsibilities

  1. Payment for all 3rd party services is due in advance.
  2. A deposit of 20% for BWDS provided services is due upon contract origination.
  3. Balance on Client account will be paid within 14 days of completion of work.
  4. Payment for maintenance of websites is due within 14 days of invoice date.
  5. Discounts may apply for advance payments on long-term maintenance agreements.  
  6. The Client understands that work performed by Business Web Design Solutions (BWDS) is dependent on certain deliverables being provided to BWDS.
  7. BWDS will not be held responsible for Intellectual Property Rights (IPR) violations of materials provided by Client.
  8. Client is expected to provide written and graphic materials for inclusion on their website, unless BWDS is contracted for such services.

Cancellation Policy

  1. Client must inform BWDS of their desire for cancellation of services in writing.
  2. Client-initiated cancellations shall be subject to a 10% penalty of the total estimate amount except for cancellations due to breach of contract.
  3. BWDS-initiated cancellations shall be provided in the event of inability to fulfill contract due to unforeseen circumstances. BWDS shall provide, without penalty to Client, a full refund of all unearned deposits according to Refund Policy.
  4. Client shall be responsible to pay for all work completed to date of cancellation notice.

Refund Policy

  1. Refunds for 3rd party services shall be provided according to the 3rd party provider Terms.
  2. BWDS will refund all unearned deposits within 14 calendar days, less 10% of total in the event of Client-initiated cancellation as noted in the Cancellation Policy.
  3. Refunds will be delivered via Registered Mail/Return Receipt Requested.